The most reliable business growth system to consistently increase the demand for your product or service

The only problem that matters when trying to grow your business is how much demand there is for your product or service. If you become customer obsessed and deliver significantly more value than you charge, demand will be high. Fixing this problem will generate cash flow to solve anything else.

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Customer Obsessed Growth System™

  • Step-by-step guides to help you become customer obsessed and transform your marketing to consistently increase the demand for your product/service
  • Focus on the right things to get 80% of the results from 20% of the effort
  • Implement industry best practices and leverage modern tools / technology to improve your marketing
  • Full refund in the first 90 days if it's not for you
  • No long-term contracts, cancel anytime
  • Upskill your team to drive your customer obsessed growth from the inside
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Consistent growth
Build confidence in your business

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 The Goal
Be the best in the world at what you do

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Faster results
Get 80% of the results from 20% of the effort

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Simple & easy 
Learn by doing. Step by step, week by week modules

What is it?

An infinite online course to help you on a week-by-week basis to design, deliver and refine your marketing strategy with an online peer cohort for support, advice and accountability.

Who is it for

Companies who want to grow by 20% every year, but have struggled with consistent marketing to drive that growth. You have got to where you have with little marketing, but know you need to do something different to deliver consistent growth.

Who won’t it work for

If your goal is to just "sell more stuff" and not help more people then don't read on. If you don't have a direct sales model or visibility of who buys what, you  can't accurately measure the direct effect of marketing.  This is a fundamental problem in your business that you need to address first.

Why sign up

You run an established company but it is not growing as quickly as you would like. You know you need to do something different, but marketing is not your thing.  You don't have a lot of confidence in marketing because you don't see tangible, reliable results from your efforts, but you'd like to change that.

How does it work

You follow a step by step process broken down into weekly modules. Each module takes approx 10 hours. You can go quicker or slower depending on how much time you have available. 20% of the time investment needs to made by the business owner or a strategic leader. The other 80% can be delegated to a competent employee or 3rd party.

Why does it exist?

We believe customer obsessed businesses win. If you focus on delivering significantly more value than you charge then you will increase the demand for your business. This will generate cashflow to solve everything else.

Here's how it works

To scale a business and consistently delight your customers, training and templates are not enough. You need a framework and system to guide you through everything you need to put in place. The Customer Led Marketing Framework provides you with a proven process, guidance, a support community and expert help, we also provide options for hands on help if you need it. 

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Proven Process

We've turned the typical trial, error, stop and start of marketing into a scientific based approach of business growth all based on delighting your customers. Follow practical step-by-step instructions that are proven to work and track your progress using reliable metrics.

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Built-in Strategy

Strategic marketing builds value for your customers, that increases your business value. Too many businesses get caught up in marketing tactics. The Customer Obsessed Marketing System, builds in the strategy, to build value while you deliver results. 

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Customer Obsessed Community

Join a community that is building the Customer Obsessed revolution. Share fresh ideas, lessons learned and get help in an active community of entrepreneurs and marketers all building the customer obsessed businesses of the future.

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Expert Support

On your journey to building a Customer Obsessed business, you'll have questions. You'll have access to our experts in our community group, weekly Q&A calls and email. This system is built to help you succeed. We're obsessed by your success.

The Customer Obsessed System in detail

In 4 to 6 weeks you'll have moved your business and marketing to the Customer Obsessed model. You'll have built your first consistent marketing systems and unstoppable momentum of scaling your value to your customers. Review the system below to understand what your journey will involve.

We've designed the first 90 days to be a mix of strategy and action to get your Customer Obsessed marketing up and running as quickly as possible.

We will guide you through each module to ensure it's pain-free and effective.

By the end of the 90 days, you will have laid down the foundations for your Customer Obsessed marketing and you have a clear plan in place for what you need to do for the next 90 days to continue to grow your business. Read on to understand what each module covers. 

  1. What are you going to be the best in the world at including your mission, vision, your "why"
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  2. Update privacy policy on your website, set up tracking/analytics code on your website and make sure access to all systems are well managed
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  3. Clarity on who you are targeting (persona created), core message clarified, documented and communicated
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  4. Understand your current funnel inc analytics set up - goals and events. Create your Customer Obsessed Filter and growth plan
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  5. Test purchase intent keywords on AdWords
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  6. Top 10 questions your ideal customer asks documented - answer one better than anyone on the internet
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  7. Answer two more of your top 10 questions
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  8. An appropriate call to action on every page (with a report set up to measure success)
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  9. Identify and remove SEO roadblocks
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  10. Understand all the conversion points through the customer journey. Identify problems and prioritise fixes
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  11. High-level business review to look for warning signs of failure - identify if you have any, or signs of any and fix
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  12. Think about how your business can create a positive (or more positive) Customer Obsessed Flywheel to build momentum
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  13. Analyse what you have done, what needs to be done and plan the next 90 days
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The Customer Obsessed Growth System has been designed to help you become the best in the world at what you do and achieve your goals for your business. This typically takes 3-5 years for established businesses. The system is designed to grow and evolve over time with you. It will give you all the resources and information to continue to grow your business and deliver high value for your customers.

The system is designed to speed up your journey to achieving your goals. It should also deliver a significant return on investment of the monthly subscription cost for you. If at any point you aren't seeing this ROI then you only have to give us 30 days notice to cancel your subscription to the system.

The Customer Obsessed business world is constantly evolving. This system will evolve to help you succeed for your customers.

It depends on your goals and resources.

We have designed the system to take 10 hours per week to cover the basics. The business owner(s) will need to be involved for approximately 20% of the time to make and support with the key decisions and idea creation. The rest of the 80% will ideally be delegated to a capable employee in your team (often the more junior the better) - Customer Obsession starts with your front line team.

It is a step-by-step process designed to be done in order so you can't skip ahead, but if you can complete the modules faster or allocate more time/resources you will be able to progress at a faster rate.

We wouldn't be Customer Obsessed if we didn't offer a money back guarantee. 

On top of being pay monthly, with no contracts, we also offer a full money back guarantee for your first 90 days.

If you're not happy with the system for any reason in the first 90 days, just get in touch with us, let us know you'd like a refund and we'll refund your payments. We'd appreciate any feedback you can give us to make the system better.

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Build consistent systems that get results faster

The Customer Obsessed System is designed to help you and your team get results faster. Templates, training, action based frameworks and community input, all designed to get you there faster and independently. If you need additional support, on demand help is available for you if you want it.

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Online customer obsessed growth system

Work through the steps to build a Customer Obsessed Growth Strategy and the systems to deliver it for your business. The system includes everything you need to create your strategy, build the systems and deliver results for your customers and your business. 

Each module is supported by video training, mp3 recordings, text transcripts, practical how-to guides and templates. You can access it anywhere in the world, on any device.

Framework, templates and guides

The Customer Obsessed Growth System is designed to get you and your business their faster. That's why we've built a step by step framework with templates and guides, so that you can put your brain power and effort into building the aspects that are unique to your business and customers. 

Use your time wisely, spend it on delivering unique value to your customers. The system will provide you with the proven steps to take, to build your customer base. 

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Interactive Customer Obsessed community

Transitioning your business to being truly Customer Obsessed, is a journey. If you go on the journey alone, it can be a lonely place. Join a community of business leaders on the same wavelength as you.

You can share what you've learnt, learn faster from others, get inspired, ask questions, generate ideas, make friends and have fun. Let's build the new Customer Obsessed world together. 

Additional support on demand

If you need any support along the way, you can access it on-demand. If you're looking for regular support to help you on your journey, we offer either a Marketing Manager or Marketing Director on Demand. 

Alternatively you can buy any of our services as you need them. Don't worry there's no pressure, you get access to full guides on how we do everything. We just give you the option to buy any service, so that you can get help where you need it. 

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Here's a summary of everything you get.

This is not a typical system or course. We provide everything you need to be successful.

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Customer Obsessed Growth System™

  • Step-by-step guides to help you become customer obsessed and transform your marketing to consistently increase the demand for your product/service
  • Focus on the right things to get 80% of the results from 20% of the effort
  • Implement industry best practices and leverage modern tools / technology to improve your marketing
  • Full refund in the first 90 days if it's not for you
  • No long-term contracts, cancel anytime
  • Upskill your team to drive your customer obsessed growth from the inside
GET STARTED FREE

Get started with the Customer Obsessed Growth System

GET STARTED FREE