The High Value Customer Podcast

Marketing and selling high-value retainer services is tough. If you get it right, attracting and retaining your ideal customer is a win-win for you and your ideal customer.

This is the show for you if you run a business that sells 4 or 5 figure per month retainer services and have responsibility for some or all the marketing and sales.

Learn from your peers

• How they understand their ideal customer
• How they communicate their value proposition
• What they have learnt along the way that they wish they knew
• What works and what doesn’t

Each episode Chris Heffer interviews a successful business leader whose business serve high-value customers. He asks them about how they attract and retain high-value customers. Learn from your peers how to win new customers and keep them customers happy.

AI vs Humans and the power of outsourcing | Andrei Pirvulescu from Qteam

Featured Guest | Andrei Pirvulescu from Qteam



This week’s guest is Andrei Pirvulescu, Cofounder of QTeam Software Solutions, based in Bucharest, Romania. QTeam Solutions helps companies and start-ups develop bespoke software solutions through state of the art technologies such as Machine Learning and AI.

Key insights:

  • A future of technology adoption
  • AI will help us, not replace us
  • The ROI of software outsourcing

Key timestamps:

  • 00:00 - Introduction
  • 04:40 - Our Customers: personality vs business
  • 13:55 - Taking an opportunity
  • 18:05 - A future of technology adoption
  • 24:12 - AI will help us, not replace us
  • 29:00 - The ROI of software outsourcing
  • 31:30 - Advice to entrepreneurs
  • 40:45 - From services to products
  • 44:00 - How to invest $100,000
  • 48:35 - Quick fire questions

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